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A & C Black Publishers Ltd: Deal with Difficult People : How to Cope with Tricky Situations and People

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While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.

A thousand years ago the armies of the Arcosian Empire, led by Mornhavon the Black, crossed the great sea and tried to conquer the land of Sacoridia ?and during Karigan G?ladheon's early years as a Green Rider, Mornhavon's spirit, sensing weakness in his prison walls and seeking vengeance, began to wake. With the ghostly help of the First Rider, Karigan had managed to drive off the spirit of Mornhavon?but for how long, no one could know. And now, the descendants of those Arcosians Deal with Difficult People : How to Cope with Tricky Situations and People download book are ready to strike, reaching out to claim the land their forebears had tried to conquer. Worse, these vengeful enemies had spent generations honing their powers of dark magic?a force against which the Sacoridians had no defense?. In The Chase Clive Cussler introduces a historical hero- Isaac Bell. 1950: the rusting hulk of a steam locomotive is raised from the depths of a Montana lake. Inside are three bodies, bloody clue to a fortune lost for over forty years ...1906: For two years banks across the western United States have been living in terror of the 'Butcher Bandit'. This cold-blooded bank robber empties safes and murders all witnesses, vanishing without trace. In desperation, the US Government calls in Isaac Bell, the best detective in the country. From Arizona to Colorado to the streets of San Francisco during the great quake, Bell uses all his guile and ingenuity to catch up with the murderous Bandit. But when Bell has him almost cornered - the Bandit turns really nasty. And suddenly the stakes have changed. Bell isn't just battling to get his man. He's fighting for his very survival ...Bestseller Clive Cussler - author of the Dirk Pitt novels Arctic Drift and Crescent Dawn - sends hero Isaac Bell to solve a mysterious series of bank-robberies and murders in the first novel of historical thriller series The Isaac Bell Adventures. The Chase is followed by The Wrecker and The Spy.

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Rachel a Goldstein: Drawing for Kids with Letters in Easy Steps ABC: Cartooning for Kids and Learning How to Draw with the Alphabet

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This book will teach your child how to draw with the easiest approach possible...by using alphabet letters, numbers, and other simple shapes. Rachel has been teaching kids how to draw for almost ten years now, and this drawing technique really works! With this no-tears strategy, learning how to draw is fun for children as young as 4 years old, but also works for adults and teens. Cartooning is fun for kids, but even more fun when it comes easy to them. This book does just that...makes drawing fun and easy for kids. This book will turn your child into the artist that he or she wants to be. Each drawing lesson is a step by step process. Each tutorial is broken down into the simplest of steps that can be followed by most children. Your child doesn't need to know how to read or write letters to follow these drawing lessons. In fact, preschoolers, Kindergartners, First graders, etc. can enjoy this book. The only thing your child needs is time and interest. You can also use this as a drawing workbook as the child can draw along in the book. Have fun drawing the day away!

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Richard Passingham: Cognitive Neuroscience: A Very Short Introduction

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Up to the 1960s, psychology was deeply under the influence of behaviourism, which focused on stimuli and responses, and regarded consideration of what may happen in the mind as unapproachable scientifically. This began to change with the devising of methods to try to tap into what was going on in the 'black box' of the mind, and the development of 'cognitive psychology'. With the study of patients who had suffered brain damage or injury to limited parts of the brain, outlines of brain components and processes began to take shape, and by the end of the 1970s, a new science, cognitive neuroscience, was born. But it was with the development of ways of accessing activation of the working brain using imaging techniques such as PET and fMRI that cognitive neuroscience came into its own, as a science cutting across psychology and neuroscience, with strong connections to philosophy of mind. Experiments involving subjects in scanners while doing various tasks, thinking, problem solving, and remembering are shedding light on the brain processes involved. The research is exciting and new, and often makes media headlines. But there is much misunderstanding about what brain imaging tells us, and the interpretation of studies on cognition. In this Very Short Introduction Richard Passingham, a distinguished cognitive neuroscientist, gives a provocative and exciting account of the nature and scope of this relatively new field, and the techniques available to us, focusing on investigation of the human brain. He explains what brain imaging shows, pointing out common misconceptions, and gives a brief overview of the different aspects of human cognition: perceiving, attending, remembering, reasoning, deciding, and acting. Passingham concludes with a discussion of the exciting advances that may lie ahead. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.

As the economy increasingly moves towards a knowledge based economy, the ability to manage knowledge becomes a matter of competitive survival. Many other books only address the subject only partially, from a human resource, information systems or practitioner perspective. This is the first textbook to bring together and integrate all these dimensions. This engaging text offers a readable blend of theory and practice, making this the ideal resource for students studying knowledge management courses within business management, information science and computer science degrees at both undergraduate and postgraduate levels. From Shirow Masamune, the award-winning creator of Appleseed" "and" "Dominion, comes The Ghost in the Shell, the breakthrough manga that inspired the internationally acclaimed animated film. An epic dystopian tale of politics, technology, and metaphysics, The Cognitive Neuroscience: A Very Short Introduction free epub Ghost in the Shell has been hailed worldwide as an unparalleled visionary work of graphic fiction. And now it s ready to dazzle the imagination in its second millennium.

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Steven Zaloga,Tony Bryan: French Tanks of World War I

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This title examines the emergence of the first modern tank, the Renault FT. It is a little known fact that France fielded more tanks in World War I than any other army. However, France's early tanks suffered from poor mobility and armor compared to their contemporaries. Indeed, their initial use on the Chemin des Dames in 1917 was a bloody fiasco. In spite of initial set-backs, the French army redeemed its reputation with the Renault FT. The Renault FT pioneered the modern tank design, with armament in a revolutionary central turret and the engine in the rear. More importantly, the Renault was designed to be cheap and easy to manufacture. Discover the history of the early French armor developments and their triumphant new design, the Renault FT, that helped to turn the tide of war in the favor of the Allies.

Aimed at a business audience, aspiring entrepreneurs, environmentalists, and general science readers, The Shark's Paintbrush reflects a force of change in the new global economy that does more than simply gratify human industrial ambition; it teaches us how to live in harmony with nature and opens bright opportunities for a better future. Among the many fascinating topics Jay explores: what the human heart and dust devils have in common, and how this parallel structure can lead to better technologies in medicine; how studying seaweed can lead to resistance-free antibiotics; how the noxious-smelling durian fruit can offer Mysterious Girlfriend X Volume 4: Volume 4 free epub ideas for helping humans live on Mars; how a single whale affords us a vast library of design expertise and information that can revolutionize industries as diverse as medical, aerospace, and emergency pollution response following oil spills and catastrophic tsunamis; how the blowfly maggot could lead to breakthroughs in materials science, helping to lower production costs and manufacture higher-efficiency substances; and, how the tiny scales making up the skin of sharks are being replicated on boats and airplanes to reduce drag and increase fuel efficiency.

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Isabel Minhos Martins,Madalena Matoso: When I Was Born

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All children love to hear the story of how they arrived in the world. "When I Was Born" revisits the adventure of discovering the world for the first time in simple and engaging language. Breathing, seeing, hearing, tasting and touch are encountered afresh in this beautifully illustrated, poetic tale, opening young eyes and minds to the richness and delight of life. Children and adults alike will love award-winning illustrator Madalena Matoso's colorful and touching images, accompanied by a text which is ideal for reading aloud.

Past, Present and Future Tense 10:05 Thanksgiving on Thursday It's 1983 ...and Marly is just trying to fit in at Sunshine Primary School. But being a L is for Lawless free epub refugee from Vietnam doesn't make things easy, and when Marly's cousins come to stay and end up at the same school, her friends make fun of them. How can Marly stay loyal to her cousins and keep her school friends as well? Meet Marly and join in her adventure in the first of four exciting stories about a daring girl torn between two worlds. A short, simple and thoroughly biblical explanation of the meaning and purpose of Holy Communion, designed to appeal to all ages. Explains its biblical origins, the different ways in which Christians have understood it over the centuries, and its crucial place in the Christian life today. With questions for reflection or discussion at the end of each chapter. Ideal for complete beginners, and anyone wanting a quick and easy refresher course.

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Mark Edwards: The Devil's Work

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A gripping psychological thriller from the bestselling author of Follow You Home and The Magpies. When Sophie Greenwood returns to work after four years raising her daughter, she is ready for an exciting new challenge. But after an unnerving encounter drags up memories she’d rather forget, things take a turn for the sinister. What is her ambitious young assistant really up to? And what exactly happened to Sophie’s predecessor? When her husband and daughter are pulled into the nightmare, Sophie is forced to confront the darkest secrets she has carried for years. As her life begins to fall apart at work and at home, Sophie must race to uncover the truth about her new job…before it kills her.

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Gordon Reece: Mice

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'A gripping, flawless novel ...memorable, atmospheric and chilling' Sophie Hannah Sixteen year old Shelley and her mother move to Honeysuckle cottage in the middle of the countryside, fleeing their fears and anxieties and hoping to put behind them years of suffering at the hands of others. Shelley has endured terrible bullying from the girls who used to be her best friends, and her mother has been left reeling following a divorce from her selfish, demanding husband. For Shelley and her mother are 'mice' -- timid, nervous and obliging. And for a while, in their cottage-haven, the women flourish. But one night, their fragile peace is shattered when Shelley wakes to hear a creak on the stairs. Someone has broken into the house ...In the shocking, chilling events that follow, Shelley's world is turned on its head, as the women find themselves tested as never before. And as their lives spiral out of control, the tension reaches fever pitch, and Shelley begins to wonder: if she and her mother are not mice after all, then what are they? 'Truly remarkable ...Mice is a book many will without question be talking about' Daily Express 'A sophisticated psychological thriller ...gripping' Guardian

Charlie Joe Jackson's Guide to Not Reading by Tommy Greenwald is the hilarious story of an avid non-reader and the extreme lengths to which he'll go to get out of reading a book. "Also available in hardcover (978-1-60684-319-2) and electronic book (978-1-60684-320-8) "" The landmark novel of the Sixties - a powerful account of a woman searching for her personal, political and professional identity while facing rejection and betrayal. In 1950s London, novelist Anna Wulf struggles with writer's block. Divorced with a young child, and fearful of going mad, Anna records her experiences in four coloured notebooks: black for her writing life, red for political views, yellow for emotions, blue for everyday events. But it is a fifth notebook - the golden notebook - that Modern Social Work Theory download epub finally pulls these wayward strands of her life together. Widely regarded as Doris Lessing's masterpiece and one of the greatest novels of the twentieth century, 'The Golden Notebook' is wry and perceptive, bold and indispensable.

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Lee Frost: New A-Z of Creative Photography: Over 50 Techniques Explained in Full

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"The New A-Z of Creative Photography" is an indispensable and inspirational guide to creative photography, exploring over 50 photographic techniques. Using jargon-free text and over 300 inspirational images, the book guides you through exciting techniques, from architectural details to online calendars, panning to polarizing filters, there's bound to be something to get your creative juices flowing. Many projects are presented in a step-by-step style, while behind-the-scene images and screengrabs have also been included in many cases to ensure every success. Each technique is illustrated with Lee Frost's own celebrated photography, adding inspiration to the highly practical text.

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Moleskine: Moleskine Large Weekly Notebook 12 Month Hard 2011

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This Moleskine 2011 Large Weekly Notebook is dated from January 2011 to December 2011 and it has a very trendy red hard cover, formatted to show the weeks appointments on the left and a ruled page for notes and ideas on the right. It is a handy and versatile planner with the freedom of the notebook. In the inside pocket there is an insert with 24-page archive and 225 adhesive labels to mark important dates and deadlines. Every Moleskine product is thread bound and has a has a cardboard bound red cover with rounded corners, acid free paper, a bookmark, an elastic closure and an expandable inner pocket that contains the Moleskine history.

Turn your bricks into blockbusters with this movie-making guide! You've seen the smash-hit film; now it's time to step into the director's chair and make your own. Forget big budgets, A-list movie stars, and exotic locations--this comprehensive guide will show you how to make a stop-motion movie using little more than a camera, a computer, and your own LEGO collection. From picking out the right gear, planning a story, and setting up shots, to animating minifigures, editing, and promoting your film online, Brick Flicks has enough tips and tricks to turn a popcorn prentice and into an Oscar-worthy wizard. Along with a brief history of Brickfilms, official LEGO shows, movies, and associated products, and a wealth of knowledge and expertise from some of the most popular Brickfilms producers out Moleskine Large Weekly Notebook 12 Month Hard 2011 free download pdf there, this is a must-have purchase for any budding directors, young or old, who want to turn their box of bricks into flicks.

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Sheryl Theis: Ocean Breezes: Knitted Scarves Inspired by the Sea

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25 projects include designs such as Cockleshell Lace, Sea Foam, and Turtle Tracks

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